Acceptance of our Terms and Conditions

Acceptance of our Terms and Conditions Making a booking by phone, email
or on-line and giving your keys to one of our registered "Golden Driver" demonstrates your acceptance of our Terms and Conditions.

  • Our Driver cannot wait more than 15 to 20 minutes as this will let our other clients down. The additional charges after 20 to 50 minutes will be AED 25 after that per hour AED 50.

  • Cancelling the trip after the arrival of our driver at your pickup location will be charged the full amount of trip.

  • Driver or the company is not responsible if vehicle has black film or tinted incase caught by the police.

  • The Driver’s responsibility is limited to driving the customer to the destination specified by using his/her own vehicle.

  • The accident will be covered by owners car insurance.

  • The Customer has to agree that the vehicle properly covered by insurance.

  • The acceptance of the service constitute acknowledgment by customer that they have read and agree to the forgoing terms of service.

  • The company or driver is not responsible for any articles left in the vehicle by customer before, during and after the service.

  • The driver has the right to stop the car and discontinue the service once the customer mistreat with him in any way that could endanger the life of both the customer and the driver.

  • In case of any accident, the company’s is not responsible for the same but we will assist you to claim insurance as per insurance as per your car insurance policy.

  • Customer should have a valid document of Car.

  • The customer agrees that in order to ensure both his/her and the driver’s safety on road, he/she will not cause any distraction while the service is in progress.

  • The company or driver assumes no liability for fire, theft, losses or damage of any personal belonging in any case.

  • In no events will it assumes liability for damage or injury sustained through faulty brakes or poor condition of vehicle or its part.

  • Customer has to agree the terms of service before journey begins.


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